Job Description

Posting Date Job Number Job Title Revision Date Category Type Status
5/2/2017 57-17 Admission Counselor (Undergraduate) 06/23/2017 Admin Full-Time Closed to Further Applications


Please submit a resume with Job No. 57-17. Instructions to complete the application are provided in a PDF format at the bottom of the recruitment posting. A link to upload a resume and/or other support documents is provided within the body of the online application. Please note that application materials must be completed in its entirety in order to be considered for the recruitment pool.

The Undergraduate Admission Counselor is an exempt, full-time administrator position which reports to the Assistant Director, Undergraduate Admissions.

The Undergraduate Admission Counselor is responsible for the outreach activities within assigned geographic territories, including maintenance and follow up with inquiring prospective students, parents, and school counselors. The Admission Counselor will represent the University by participating in college fairs and coordinating school visits. After appropriate training, the Admission Counselor will compile and analyze data for planning, implementation and evaluation of outreach activities. The Admission Counselor will manage file reading caseload for assigned territories, participate on the University Admission Committee including presentations of assigned applicants, assist with day to day operations including making presentations to visiting groups, participate in transfer advising appointments and manage special projects as assigned.  The Admission Counselor’s travel schedule is four to six weeks annually.

This role may work some evening and weekend work hours as needed. The position performs other duties as assigned.



The requirements listed below are representative of the knowledge, skills, and/or abilities required for the Undergraduate Admission Counselor.

Required: Bachelor’s degree, or equivalent combination in education and experience. High level of working knowledge of University programs, policies and procedures. Strong presentation skills to persuasively communicate/connect with target audiences and represent academic programs in a positive manner. Demonstrated effective written, oral, and interpersonal communication skills with the ability to interact effectively with diverse individuals at all societal levels. Ability to work effectively as a member of a team, and the ability to exercise initiative and work independently. Proven ability to evaluate data, assess alternatives, and make decisions appropriate at the position level. Writing skills to prepare clear and concise, grammatically correct business correspondence. Ability to prepare basic financial forms and reconcile expenses. Ability to perform arithmetic calculations such as add, subtract, multiply, divide, percentages and averages. Computer skills in the use of word processing, desktop publishing, spreadsheet, database, internet and electronic email, preferably Microsoft Office Suite. Technical ability to learn and use enterprise software including but not limited to Slate, PeopleSoft/Campus Solutions, The Common Application. Ability to use standard office equipment including copier, fax and calculator. Ability to make travel and lodging arrangements. Ability to schedule and coordinate logistics for meetings, workshops, events, including coordinating catering. Strong organizational skills to prioritize schedules, projects and resources, and to meet deadlines. Ability to use tact and diplomacy and maintain confidentiality.  Clear understanding of the mission of Chapman University. Sensitivity and understanding of individual prospective student and family needs. Valid driver’s license.

Desired: Working knowledge of higher education admission and enrollment policies and procedures. Working knowledge of Chapman University policies and procedures that pertain to duties associated with this position.

Notice to Applicants: This position will be posted for a minimum of 5 business days and may close at any time after that without prior notice.

Successful completion of criminal background and DMV checks are required for final candidate.

Chapman University is an equal opportunity employer committed to fostering a diverse and inclusive academic global community. The University is dedicated to enhancing diversity and inclusion in all aspects of recruitment and employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, gender expression, national origin, ancestry, citizenship status, physical disability, mental disability, medical condition, military and veteran status, marital status, pregnancy, genetic information or any other characteristic protected by state or federal law. The University is committed to achieving a diverse faculty and staff and encourages members of underrepresented groups to apply.
Instructions (PDF)
Fill out an on-line application