The requirements listed below are representative of the knowledge, skills, and/or abilities required for the Assistant Director, Student Business Services position.
Required: Bachelor’s degree in accounting or related field, or equivalent work experience. Proven experience managing professional staff with attention to productivity, workflow, compliance with university policy, motivation and review. Experience in providing administrative support in a professional office. Excellent, clear, and concise oral and written communication skills, problem solving and demonstrated ability to handle adverse situations. Proven experience in gathering and analyzing data, reasoning logically, drawing valid conclusions, communicating those to others and making effective recommendations to management. Good organizational and technical skills and ability to work under deadlines. Intermediate level of knowledge of Microsoft Office tools. Demonstrated ability to work independently, take initiative, and exercise discretion and judgement on matters of significance and maintain the highest level of confidentiality. Strong team player with ability to develop teamwork and good morale. Working knowledge of accounts receivable and collections and demonstrated ability to use this knowledge to solve routine, extraordinary and complex issues and problems. Ability to prioritize duties when faced with interruptions, distractions and fluctuating workloads Demonstrated ability to motivate employees to engender support for accomplishing goals and objectives. Demonstrated ability to multi-task and perform effectively in crisis situations. Self-starter with the ability to perceive tasks that need to be accomplished and take appropriate steps to achieve success by maintain the highest level of student service within limitation of the law, regulations, budget and university policy. Excellent and confident negotiation skills.
Desired: Experience in PeopleSoft Student Financials and Campus Community. Experience working for a university. Knowledge of Chapman University Policies and Procedures. Knowledge of Perkins Loan regulations and collections.
Notice to Applicants: This position will be posted for a minimum of 5 business days and may close at any time after that without prior notice.
Successful completion of a criminal background and credit checks are required for final candidate.