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Job Description

Posting Date	Job Number	Job Title	Revision Date	Category	Type	Status
11/2/2009	128-09	Admission Service Representative - BU	11/16/2009	Staff	Full-Time	Closed to Further Applications
Responsibilities:
Please submit a resume with Job No. 128-09 and salary history, and/or application. APPLICANTS MUST SUBMIT SALARY HISTORY IN ORDER TO BE CONSIDERED FOR THE POSITION. This position will be posted for a minimum of 5 business days and may close at any time after that without prior notice. Successful completion of criminal background check required for final candidate. The position will be located at Brandman University Central Offices in Irvine, California. Process applications in administrative computing system. Prepare files for evaluation/decision. Link scanned documents in document imaging system. Create and update files. Track received documents in computing system. Input communication codes, status codes, and trigger correspondence. Enter transfer coursework. Process and receipt application fees and reversals. Provide support and assistance to both applicants and University campus staff. Assist applicants and campus staff with troubleshooting issues as related to policies and procedures. Assist in the development of training materials for Central Office and University campus staff. Assist with the training of campus staff. Run audit reports on application data and follow up with University campus staff. Assist with quality control reporting and data integrity. Responsible for maintaining regular contact with campus staff, particularly the Enrollment Service Specialist, via regular scheduled conference calls, on-line meetings, and data report follow-up. Act as liaison between campus staff and Director of Admission. Assist in the updating and review of applications and forms. Assist with scanning, mail processing, and prospect management as needed to backup the department assistant position. Other duties as assigned to support the Central Admission Office.
Qualifications:
Required: Proven ability to perform accurate and efficient entry of data into administrative software. Adequate typing skills to complete data entry requests in a timely manner. Experience working in an Admission or Registrar office in a Higher Education Institution or equivalent work experience. Ability to prioritize duties when faced with interruptions, distractions and fluctuating workload and completing them in a timely manner. Communication and interpersonal skills with the ability to interact with diverse individuals and groups at all organizational levels, both inside and outside of the university. Proven ability to organize and handle large quantity of work with accuracy and efficiency. Ability to use tact and diplomacy and maintain a high level of confidentiality. Ability to use standard office equipment, including PC, phone, copier, fax and calculator. Computer skills in the use of word processing and electronic mail, preferably of Microsoft Word and Outlook. Ability to learn new computer applications and administrative software. Strong commitment to teamwork and customer service. Desired: Knowledge and experience with administrative computing and document imaging systems, preferably Datatel Colleague and ImageNow. Knowledge of Admission policies and procedures. Knowledge of Chapman University policies and procedures. Ability to handle cash payments and receipting.
Chapman University is an Equal Opportunity Employer, committed to providing career opportunities to all people, without regard to race, color, religion, sex, age, national origin, sexual orientation, disability, or veteran status. Chapman University, One University Drive, Orange, CA 92866 Human Resources Department
Instructions (PDF) Fill out an on-line application